ICT-enabled public sector organisational transformation: Factors constituting resistance to change.
René MeierEsther Ruiz BenTino SchuppanPublished in: Inf. Polity (2013)
Keyphrases
- public sector
- business process change
- information and communication technologies
- e government
- environmental factors
- public administration
- developing countries
- current practices
- electronic government
- crisis response
- knowledge management
- information sharing
- cost effective
- social capital
- business processes
- public organizations
- digital government
- machine learning
- digital divide
- inter organizational
- service delivery
- artificial intelligence
- private sector
- public policy
- recent advances
- real world
- databases