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Designing an Enterprise Social Questions and Answers Site to Enable Scalable User-to-User Support.
Oliver Gass
Gülcan Öztürk
Silvia Schacht
Alexander Mädche
Published in:
DESRIST (2015)
Keyphrases
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end users
user interaction
collaborative filtering
information systems
information overload
website
user interface
behavioral patterns
relevance feedback
user preferences
user model
social annotations