Business Intelligence Services bei T-Mobile Deutschland: Service Level Agreements und servicebezogenes Datenqualitätsmanagement zur kundengerechten Leistungserbringung.
C. HermannS.-A. MüllerPublished in: Data Warehousing (2008)
Keyphrases
- business intelligence
- service level agreements
- business requirements
- service oriented
- cloud computing
- service providers
- quality of service
- end users
- service level
- business information
- mobile applications
- business process
- data analysis
- data warehouse
- business processes
- case study
- decision support
- mobile devices
- mobile phone
- business analytics
- decision making
- grid services
- microsoft office
- data mining
- mobile networks
- knowledge management
- mobile services
- service composition
- business intelligence solutions
- resource allocation
- resource management
- context aware
- web services
- service quality
- machine learning
- service oriented architecture
- mobile users
- computing environments
- data quality
- response time