Analyzing Information Quality In Virtual Service Networks With Qualitative Interview Data.
Helinä MelkasPublished in: ICIQ (2004)
Keyphrases
- information quality
- service quality
- customer satisfaction
- service providers
- user satisfaction
- success factors
- information systems
- probabilistic networks
- network resources
- virtual environment
- case study
- quantitative and qualitative
- factors affecting
- database
- access points
- perceived usefulness
- knowledge transfer
- real time
- data mining
- reinforcement learning
- web services
- virtual world
- end users
- pairwise