Information Systems Outsourcing in Major Portuguese Companies - Contracting Services.
Maria Glória FragaJoão VarajãoLuís AmaralJosé Bulas-CruzPublished in: J. Res. Pract. Inf. Technol. (2012)
Keyphrases
- information systems
- service providers
- service discovery
- information technology
- service quality
- enterprise information systems
- web services
- business activities
- service oriented
- databases
- end users
- business world
- ubiquitous computing
- business managers
- health care
- business transactions
- trading partners
- market segments
- internet services
- business environment
- management information systems
- service delivery
- competitive advantage
- service composition
- context aware
- support systems
- online services
- financial services
- enterprise resource planning
- business applications
- user satisfaction
- project management
- pronoun resolution
- information security
- business processes