Integrating Service QFD and TRIZ for a Lucky Draw System Design: The Case Study.

Fang-Mei Tseng Ju-yin Weng

Published in: SC² (2017)

Keyphrases

case study
design process
conceptual design
quality function deployment
real time
information systems
knowledge base
control system
end users
building blocks
user experience
lessons learned
design principles
engineering design
service composition