From digitalization to cybernization: Delivering value with cybernized services.
Tuure TuunanenErol KazanMarkus SaloRiikka-Leena LeskeläShivam GuptaPublished in: Scand. J. Inf. Syst. (2019)
Keyphrases
- web services
- service providers
- european project
- ubiquitous computing
- service quality
- government services
- mobile services
- databases
- service oriented
- user centric
- context aware
- building blocks
- information services
- database
- service oriented architecture
- agent technology
- service discovery
- location information
- mobile applications
- information technology
- location aware
- service delivery
- search engine
- customer service