An Empirical Investigation of V LIVE's Service Quality and Users' Acceptance.
Johanna M. AskeridisAylin IlhanPublished in: Int. J. Interact. Commun. Syst. Technol. (2019)
Keyphrases
- service quality
- user satisfaction
- customer satisfaction
- service providers
- competitive environment
- information systems
- technology acceptance
- online shopping
- quality of service
- social media
- recommender systems
- mobile services
- user interface
- call center
- information quality
- subjective norm
- information seeking
- electronic commerce
- e learning