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Analyzing an After-Sales Service Process Using Object-Centric Process Mining: A Case Study.
Gyunam Park
Sevde Aydin
Cüneyt Ugur
Wil M. P. van der Aalst
Published in:
ICPM Workshops (2023)
Keyphrases
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process mining
process model
event logs
case study
business process
databases
web services
d objects
real world
moving objects