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CALLS: Japanese Empathetic Dialogue Speech Corpus of Complaint Handling and Attentive Listening in Customer Center.
Yuki Saito
Eiji Iimori
Shinnosuke Takamichi
Kentaro Tachibana
Hiroshi Saruwatari
Published in:
CoRR (2023)
Keyphrases
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speech corpus
call center
automatic speech recognition
speech synthesis
dialogue system
electronic commerce
visual attention
computer vision
feature selection
bayesian networks
information extraction