Mixing Digital Intelligent with Servant Leadership for Establishing Service Quality in the Service Industry.
Nopriadi SaputraPublished in: ICIMTech (2023)
Keyphrases
- service quality
- service providers
- customer satisfaction
- electronic commerce
- information systems
- user satisfaction
- competitive environment
- decision support
- competitive advantage
- quality of service
- online shopping
- point of sale
- call center
- incident management
- information quality
- job satisfaction
- information technology
- case study
- metadata