Humanizing the Enterprise - Delivering Best in Class User Experience to Business Software Users.
Janaki KumarPublished in: HCI (11) (2014)
Keyphrases
- user experience
- user interface
- enterprise systems
- business applications
- user studies
- end users
- user interaction
- cloud services
- user behavior
- information access
- mobile services
- mobile applications
- information systems
- user perceptions
- user engagement
- knowledge management
- software vendors
- enterprise architecture
- software development
- business objects
- business processes
- small and medium sized
- business management
- enterprise application
- web services
- online advertising
- artificial intelligence
- interface design
- business environment
- business intelligence
- competitive advantage
- source code
- website
- recommender systems
- service providers
- business process