A socio-technical approach to business process simulation.
Andreas GregoriadesAlistair G. SutcliffePublished in: Decis. Support Syst. (2008)
Keyphrases
- business process
- socio technical
- business processes
- inter organizational
- emergency response
- business rules
- business process management
- web services
- business process models
- business process modeling
- process model
- workflow model
- ws bpel
- human factors
- decision support
- case study
- information systems
- computer supported collaborative learning
- social relationships
- e government
- user interface