Predicting Complainers on Social Media: A Machine Learning Approach.

Yuheng Hu Ali Tafti David Gal

Published in: ICIS (2018)

Keyphrases

social media
big data
social networks
user generated content
real world events
social media data
expert systems
information diffusion
social networking
management system
social media platforms
online communities
real time
knowledge discovery
decision making
artificial intelligence
data sets