Unified Theory of Technology Acceptance and Use for Chatbot Services in the Hotel Business.
Tiurida Lily AnitaArief ZulkarnainTri Wiyana MuslikhinPublished in: ICCMB (2024)
Keyphrases
- technology acceptance
- service quality
- service delivery
- mobile phone users
- technology adoption
- information systems
- service providers
- web services
- electronic commerce
- theoretical framework
- factors influencing
- information society
- information technology
- quality of service
- information resources
- user satisfaction
- social influence
- factors that influence
- context aware
- end users