Business Processes and Standard Operating Procedures: Two Coins with Similar Sides.
Gertraud PeinelThomas RosePublished in: EGOV (2013)
Keyphrases
- business processes
- business process
- web services
- business environment
- process model
- workflow management systems
- business applications
- inter organizational
- business rules
- ws bpel
- competitive advantage
- business process management
- business partners
- process mining
- workflow model
- business objectives
- data mining
- workflow systems
- business process models
- case study
- business process modeling
- cross organizational
- business goals