Patterns For Business Process Improvement - A First Approach.
Thomas FalkPhilipp GriesbergerFlorian JohannsenSusanne LeistPublished in: ECIS (2013)
Keyphrases
- process improvement
- business process
- root cause
- software process
- business processes
- knowledge management
- business process management
- data mining
- information systems
- e government
- cost estimation
- business applications
- artificial intelligence
- business rules
- quality assurance
- software engineering
- object oriented
- information technology
- decision making
- software process improvement