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K-Net, Community Informatics and Service Delivery: An Evolving Paradigm.
Michael Gurstein
Published in:
J. Community Informatics (2009)
Keyphrases
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service delivery
e government
end to end
life cycle
service management
service provision
e learning
web services
government services
public sector
mobile technologies
government agencies
learning experience
case study
multimedia
online services
decision making
information sharing
public administration