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Analysing online reviews to investigate customer behaviour in the sharing economy.

Carmen Kar Hang LeeYing Kei TseMinhao ZhangJie Ma
Published in: Inf. Technol. People (2020)
Keyphrases
  • online reviews
  • sentiment analysis
  • opinion mining
  • electronic commerce
  • neural network
  • artificial intelligence
  • knowledge base
  • data analysis
  • information extraction
  • information sharing