Using metaheuristics and queueing models to optimize schedules in the academic enterprise.
Charles D. PackEdward W. ChristensenRonda M. PotterLeonard J. ForysAshok ErramilliPublished in: CISched (2011)
Keyphrases
- queueing model
- steady state
- queueing systems
- stochastic models
- scheduling problem
- arrival rate
- service systems
- stationary distribution
- metaheuristic
- poisson distribution
- tabu search
- service times
- queueing theory
- call center
- optimization problems
- simulated annealing
- special case
- enterprise systems
- queueing networks
- single server
- information systems
- neural network
- random walk
- computational complexity