Public and municipal services register: a back office system for one stop shop e-services portal in Russian federation.
Evgeny StyrinAndrey ZhulinPublished in: DG.O (2011)
Keyphrases
- e government
- public services
- government services
- service providers
- service delivery
- web services
- public administration
- service oriented
- location aware
- service composition
- context aware
- service discovery
- end users
- information society
- information systems
- service quality
- web service composition
- ubiquitous computing
- business process
- case study