Patient Relationship Management in Public Healthcare Settings.
Tomé R. VardascaHenrique M. G. MartinsPublished in: ICC (2011)
Keyphrases
- relationship management
- care delivery
- information systems
- health information
- healthcare professionals
- clinical trials
- electronic health records
- medical care
- health care
- healthcare delivery
- patient care
- private sector
- home care
- customer relationship management
- information technology
- clinical data
- patient data
- medical records
- medical data
- social network services
- decision making
- public sector