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Public service delivery in Fiji, Solomon Islands and Papua New Guinea: analysing quality in public services.
Gurmeet Singh
Raghuvar Dutt Pathak
Rafia Naz
Published in:
Int. J. Serv. Stand. (2010)
Keyphrases
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public services
service delivery
e government
service oriented
public sector
life cycle
public administration
service provision
web services
government services
end to end
service management
data analysis
government agencies
reverse engineering
learning activities
artificial intelligence