The effects of market orientation on new service performance: the mediating role of innovation.
Colin C. ChengDennis KrumwiedePublished in: Int. J. Serv. Technol. Manag. (2011)
Keyphrases
- network effects
- market share
- service providers
- case study
- decision making
- technological innovation
- competitive market
- service discovery
- agent mediated
- end users
- information services
- service composition
- neural network
- driving force
- service quality
- capacity allocation
- customer satisfaction
- stock price
- knowledge sharing
- e learning
- information systems