What influences the innovation environment in BPO companies?

Emanuel Soares Ponciano Creusa Sayuri Tahara Amaral

Published in: Bus. Process. Manag. J. (2021)

Keyphrases

open innovation
technological change
case study
mobile robot
knowledge management
social capital
business process
market share
environmental conditions
website
indoor environments
complex environments
database
real world
data sets
intellectual capital
real time