Interpretable User Satisfaction Estimation for Conversational Systems with Large Language Models.
Ying-Chun LinJennifer NevilleJack W. StokesLongqi YangTara SafaviMengting WanScott CountsSiddharth SuriReid AndersenXiaofeng XuDeepak GuptaSujay Kumar JauharXia SongGeorg BuscherSaurabh TiwaryBrent J. HechtJaime TeevanPublished in: ACL (1) (2024)
Keyphrases
- language model
- user satisfaction
- language modeling
- probabilistic model
- language modelling
- n gram
- information retrieval
- statistical language models
- speech recognition
- document ranking
- retrieval model
- information systems
- document retrieval
- multi modal
- vector space model
- factors affecting
- perceived usefulness
- natural language
- okapi bm