Resource-Based View of Information Systems: Sustainable and Transient Competitive Advantage Perspectives.
Gaurav GuptaKevin Tee Liang TanEe Yaw SengCynthia Su Chen PhangPublished in: Australas. J. Inf. Syst. (2018)
Keyphrases
- competitive advantage
- information systems
- resource based view
- knowledge management
- information technology
- service quality
- business processes
- business strategy
- steady state
- competitive environment
- strategic advantage
- health care
- business information
- market share
- business process
- customer relationship management
- user satisfaction
- market competition
- customer satisfaction
- knowledge management systems
- business models
- competitive intelligence
- case study
- business analytics
- information security
- knowledge sharing
- real time