Understanding email interaction increases organizational productivity.
Thomas W. JacksonRay DawsonDarren WilsonPublished in: Commun. ACM (2003)
Keyphrases
- communication tools
- spam filtering
- email communication
- enron email
- information technology
- anti spam
- instant messaging
- human computer interaction
- text mining
- information systems
- decision making
- theoretical and practical implications
- communication medium
- software development
- electronic mail
- machine learning
- source code
- social networks
- end user computing