Town hall eGovernment: a study of local government electronic service delivery.

Peter Shackleton Julie Fisher Linda L. Dawson

Published in: ACIS (2003)

Keyphrases

e government
service delivery
developing countries
service provision
life cycle
public sector
digital government
electronic government
service management
government services
end to end
government agencies
public administration
public services
online services
strategic planning
information sharing
e learning