Using Knowledge Management and Business Processes in E-Government.
Juha PuustjärviPublished in: iiWAS (2006)
Keyphrases
- e government
- knowledge management
- business processes
- business process
- electronic government
- public sector
- inter organizational
- case study
- competitive advantage
- knowledge sharing
- workflow management systems
- developing countries
- web services
- information technology
- public administration
- process model
- business process management
- business environment
- organizational learning
- government agencies
- digital government
- business intelligence
- government services
- e learning
- decision making
- business applications
- information sharing
- information systems
- service delivery
- software engineering
- united nations
- real world
- business process change
- business rules
- service oriented architecture