Alternative goods recommender by customer's context - example for business hotel room reservation.
Ryosuke SagaHiroshi TsujiPublished in: AMT (2005)
Keyphrases
- electronic commerce
- information systems
- contextual information
- business models
- customer relationship management
- customer service
- decision making
- recommender systems
- collaborative filtering
- context aware
- customer data
- software vendors
- data mining
- business transactions
- electronic marketplaces
- enterprise architecture
- context awareness
- business applications
- conceptual model
- business intelligence
- case study