Towards Customer-Centric Software Development: A Multiple-Case Study.
Tanja SauvolaLucy Ellen LwakatareTeemu KarvonenPasi KuvajaHelena Holmström OlssonJan BoschMarkku OivoPublished in: EUROMICRO-SEAA (2015)
Keyphrases
- software development
- case study
- development process
- software engineering
- software testing
- life cycle
- customer knowledge
- data sets
- agile software development
- call center
- user centric
- software design
- software components
- lessons learned
- business process
- software systems
- electronic commerce
- web services
- artificial intelligence
- genetic algorithm