Quality of Experience: What End-Users Say about Web Services?

Bipin Upadhyaya Ying Zou Iman Keivanloo Joanna W. Ng

Published in: ICWS (2014)

Keyphrases

end users
web services
web applications
user experience
service providers
user friendliness
user requirements
application development
user interface
service quality
business processes
user driven
databases
third party
business intelligence
mashup
decision making
artificial intelligence