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How Adaptive Selling Behavior Influences Performance: Complementary Roles of Salespeople Skills and Service Leadership.
Hsiang-Chih Hu
Shu-Hui Chuang
Shinyi Lin
Published in:
Int. J. Technol. Hum. Interact. (2021)
Keyphrases
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adaptive behavior
emotional intelligence
web services
service oriented
service composition
technical expertise
end users
service providers
service quality
information systems
human behavior
behavior patterns
knowledge acquired