Building institutional trust through e-government trustworthiness cues.
Matthew L. SmithPublished in: Inf. Technol. People (2010)
Keyphrases
- e government
- electronic government
- public sector
- business process change
- trust propagation
- government services
- digital government
- developing countries
- government agencies
- government organizations
- public administration
- knowledge management
- consumer trust
- trust model
- higher education
- information sharing
- small to medium sized
- inter organizational
- united nations
- service delivery
- business processes
- case study
- information infrastructure
- trust relationships
- information systems
- public institutions
- e learning