ERP and Competitive Advantage in Developing Countries: The Case of an Asian Company.
Alemayehu MollaArjun BhallaPublished in: Electron. J. Inf. Syst. Dev. Ctries. (2006)
Keyphrases
- developing countries
- competitive advantage
- information and communication technologies
- developed countries
- customer relationship management
- market share
- financial services
- rural areas
- case study
- low income
- business strategy
- knowledge management
- e government
- competitive environment
- erp systems
- distance learning
- business processes
- information systems
- business information
- human resources
- latin america
- strategic advantage
- digital divide
- enterprise resource planning
- hiv aids
- customer service
- service quality
- databases
- yangtze river
- human capital
- competitive intelligence
- government services
- data mining