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Knowledge Extraction Based on Fuzzy Unsupervised Decision Tree: Application to an Emergency Call Center.
Francisco Barrientos
Gregorio Ismael Sainz Palmero
Published in:
IEA/AIE (2) (2010)
Keyphrases
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knowledge extraction
call center
decision trees
knowledge discovery
textual documents
decision making
fuzzy sets
information systems
systems engineering
databases
machine learning
cooperative
data analysis
fuzzy logic