User perceptions of website design in the travel industry: an evaluation model.
John PaynterSuwannee SatitkitPublished in: CHINZ (2001)
Keyphrases
- user perceptions
- evaluation model
- website design
- website
- marketing strategies
- evaluation method
- conceptual framework
- social capital
- kdd process
- user experience
- user satisfaction
- bp neural network
- case study
- online stores
- information systems
- neural network
- information content
- databases
- collaborative filtering
- decision making