A case study of strategic enterprise resource planning management in a global corporation: Standardisation is the basis of competitive advantage.
Richard Glenn FulfordPublished in: J. Syst. Inf. Technol. (2013)
Keyphrases
- competitive advantage
- absorptive capacity
- customer relationship management
- knowledge management
- enterprise resource planning
- erp systems
- business processes
- business analytics
- competitive environment
- case study
- maturity model
- business strategy
- external information
- information systems
- business information
- service quality
- human capital
- data management
- competitive intelligence
- decision support
- knowledge sharing
- market competition
- real time
- technology adoption
- database
- business intelligence
- e government
- end users
- data analysis
- decision making
- machine learning
- data mining
- resource based view