The Role of Virtual Communities in the Customization of e-Services.
Bill KarakostasDimitris KardarasAdéla ZichováPublished in: Int. J. Virtual Communities Soc. Netw. (2010)
Keyphrases
- virtual communities
- social aspects
- network externalities
- social networks
- trust management
- grid infrastructure
- virtual world
- service providers
- service oriented
- web services
- trust and reputation systems
- information sharing
- online communities
- community members
- situated learning
- context aware
- service quality
- e government
- user interface
- multi agent systems