Practical observation skills for understanding users and their work in context.
Susan M. DrayPublished in: CHI Extended Abstracts (1999)
Keyphrases
- user centric
- working environment
- recommender systems
- current context
- user interface
- user participation
- user model
- real world
- end users
- user centered
- novice users
- user interaction
- context dependent
- personal preferences
- user profiles
- contextual information
- multiple users
- information retrieval
- digital libraries
- cognitive abilities
- collaborative filtering
- information sources
- context aware
- user activity
- conceptual understanding
- sensemaking
- user satisfaction
- interface design
- deeper understanding
- user groups
- information overload
- context sensitive
- daily life