Understanding the Impact of Knowledge Sharing through Enterprise Social Networking (ESN) on Service Innovation.
Naseem RahmanPublished in: HICSS (2020)
Keyphrases
- knowledge sharing
- social networking
- knowledge management
- social software
- knowledge management systems
- organizational learning
- social networks
- social media
- knowledge transfer
- mashup
- knowledge creation
- user behavior
- social networking sites
- data collection
- social bookmarking
- knowledge workers
- case study
- web services
- incentive mechanism
- sharing knowledge
- information exchange
- tacit knowledge
- decision making
- social web
- online social networks
- information technology
- share knowledge
- micro blogging
- end users
- collective intelligence
- social activities
- information systems
- learning community
- social networking services
- competitive advantage
- social interaction
- data mining