Fortune cookie management for information technology support professionals.
John E. BucherPublished in: SIGUCCS (1997)
Keyphrases
- information technology
- information systems
- knowledge management
- business management
- decision support
- information management
- human capital
- computer science
- strategic alignment
- human resource management
- researchers and practitioners
- knowledge workers
- management system
- e learning
- service management
- labor market
- decision making
- document management
- mission critical
- workflow management
- service delivery
- artificial intelligence
- data processing
- data management
- end users
- software engineering