Intent Identification in Unattended Customer Queries Using an Unsupervised Approach.
Hugo D. RebeloLucas A. F. de OliveiraGustavo M. AlmeidaCesar Augusto Medina SotomayorGeraldo L. RochoczWillian E. D. MeloPublished in: J. Inf. Knowl. Manag. (2021)
Keyphrases
- search queries
- query processing
- query language
- user queries
- query logs
- web search engines
- query evaluation
- user intent
- answering queries
- complex queries
- database
- range queries
- response time
- database queries
- web search
- resource constrained
- boolean queries
- electronic commerce
- search sessions
- aggregate queries
- wireless sensor networks
- databases