Business and Information System Alignment: A Formal Solution for Telecom Services.
Jacques SimoninEmmanuel BertinYves Le TraonJean-Marc JézéquelNoël CrespiPublished in: ICSEA (2010)
Keyphrases
- information systems
- service delivery
- web services
- relationship management
- knowledge management
- business opportunities
- service management
- optimal solution
- electronic commerce
- service oriented
- data mining
- business activities
- ubiquitous computing
- web technologies
- online marketing
- service oriented architecture
- governmental organizations
- online services
- business applications
- business process
- end users
- social networks