Information Technology Implementers' Responses to User Resistance: Nature and Effects.
Suzanne RivardLiette LapointePublished in: MIS Q. (2012)
Keyphrases
- information technology
- user interaction
- information systems
- user preferences
- user oriented
- user feedback
- user interface
- data sets
- user model
- user queries
- collaborative filtering
- end users
- real time
- web search
- context aware
- recommender systems
- expert systems
- decision making
- user defined
- search engine
- user satisfaction
- databases
- human users
- recommendation systems