External User Inclusion in Public e-Service Development: Exploring the Current Practice in Sweden.
Jesper HolgerssonKarin AxelssonUlf MelinPublished in: EGOV (2017)
Keyphrases
- current practice
- end users
- user interface
- development process
- software engineering
- individual user
- user interaction
- information processing
- user requirements
- user model
- user experience
- management system
- recommender systems
- service provisioning
- online services
- allocation policy
- user groups
- user defined
- service quality
- information retrieval
- user profiles
- knowledge based systems
- relevance feedback
- information systems