Why Do SMEs Adopt Artificial Intelligence-Based Chatbots?
Shavneet SharmaGurmeet SinghNazrul IslamAmandeep DhirPublished in: IEEE Trans. Engineering Management (2024)
Keyphrases
- artificial intelligence
- expert systems
- software engineering
- natural language processing
- small and medium sized enterprises
- artificial life
- cognitive psychology
- computational intelligence
- computer science
- knowledge representation
- knowledge management
- intelligent systems
- ai methods
- information technology
- fuzzy logic
- case based reasoning
- optimal solution
- case study
- intelligent agents
- engineering design
- image processing
- genetic algorithm
- ai systems
- real world