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Do Customers Speak Their Minds? Using Forums and Search for Predicting Sales.
Tomer Geva
Gal Oestreicher-Singer
Niv Efron
Yair Shimshoni
Published in:
ICIS (2013)
Keyphrases
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search algorithm
customer service
potential customers
genetic algorithm
cognitive science
search strategies
search efficiency
customer behavior
neural network
supply chain
steady state
content analysis
search tools