Capabilities for managing business processes: a measurement instrument.
Amy Van LooyPublished in: Bus. Process. Manag. J. (2020)
Keyphrases
- business processes
- business process
- competitive advantage
- enterprise wide
- web services
- business users
- business rules
- business objectives
- workflow systems
- process model
- workflow management systems
- business environment
- workflow management
- business applications
- business process models
- inter organizational
- data centric
- process management
- service oriented architecture
- business partners
- business process management
- workflow model